By 2020, it’s estimated that 90 percent of all new vehicles will be transmitting data. That’s a big deal for automotive aftermarket parts retailers, manufacturers, repairers and others in the industry, who will be on the front lines of ensuring that consumers’ vehicle data is both accessible and secure.
“Vehicle owners’ freedom of choice is both an existential threat to the aftermarket and an opportunity,” said Bill Long, president of the Automotive Aftermarket Suppliers Association.
Training and certifying technicians and independent repair shops on telematics will be one of the keys to leveraging the technology for the benefit of consumers and the automotive aftermarket, Long asserted at the CAWA Summer Educational Forum in San Diego.
“Technicians and shops need training and certification to ensure safe access to the vehicle and to be able to secure and protect data privacy,” Long said.
Long’s comments speak to the increasingly important role that telematics will play in the automotive aftermarket.
“A new and different aftermarket isn’t coming – it’s here,” he said. “The road ahead will require collaboration, a shared vision and a plan for securing our future in the connected aftermarket.”
For more on the steps that the aftermarket must take to fully leverage telematics, read “The New Aftermarket Reality: Road Ahead Requires Collaboration, Shared Vision And Planning For The Connected Aftermarket” in sister publication Aftermarket News.