Vehicle Tracking Solutions recently introduced Silent Passenger “SP” QuickView, which the company describes as a “real-time fleet-management customer-loyalty module.”
With the new module, customers can track the exact location of delivery drivers or services, with the ability to instantly view where their delivery vehicles are in real time.
Silent Passenger QuickView can be configured to grant or restrict access to specific data such as vehicle routes, ETA and driver information, according to the company.
“This provides customers peace of mind, empowering them to know who is coming to their residence while allowing them more scheduling flexibility,” Vehicle Tracking Solutions said. “They no longer need to sit at home or rush from work to account for the large delivery time windows often created by delivery and service companies.”
Vehicle Tracking Solutions developed the mobile-friendly software module in-house “by using responsive Web design to support all platforms and devices.”
Large companies such as PC Richards & Son already are seeing the benefits, according to Commack, N.Y.-based Vehicle Tracking Solutions.
“We wanted to do something different, something innovative to let our customers know when our trucks were on the way for a delivery or a service call,” said Gregg Richard, president and CEO of PC Richards & Son. “We looked to VTS, and the result was a solution even better than we imagined.”