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News/Ford
7 months ago

Ford Discontinues SYNC Health Report on Early Gen Vehicles

Editor's Note: TSB information courtesy of AllData.

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Ford Motor Co. is discontinuing its Vehicle Health Report Service for SYNC Gen 1 and Gen 2 vehicles, according to a recent TSB.

Effective August 1, the Vehicle Health Information will no longer be sent via mobile phone, email or found online. Models effected by this decision include:

Ford
2013-2016 C-MAX Hybrid
2008-2016 Edge
2008-2016 Escape
2008-2016 E-Series
2008-2016 Expedition
2008-2016 Explorer
2008-2016 F-150
2014-2016 Fiesta
2008-2009 Five Hundred
2008-2009 Taurus
2009-2016 Flex
2012-2016 Focus
2008-2016 Fusion

Lincoln
2008 Mark LT
2015-2016 MKC
2009-2016 MKS
2010-2016 MKT
2008-2016 MKX
2008-2016 MKZ

Mercury
2008-2011 Mariner
2008-2011 Milan

Instructions To Disable Automatic Reminders
Perform the following to disable this feature for SYNC or SYNC with MyFord:
1. Start your vehicle and put it in park, not accessory mode.
2. Press the phone button. Phone menu displays.
3. Press the selection arrows until Vehicle Health displays. Press OK.
4. Press the selection arrows until User Preferences displays. Press OK.
5. Press the selection arrows until Automatic Reports displays. Press OK.
6. Press the selection arrows until Automatic Reports Off displays. Press OK.
7. “Auto Reports Set Off” displays to confirm your choice.
Perform the following to disable this feature for SYNC with voice-activated navigation:
1. Start your vehicle and put it in park, not accessory mode.
2. Press the phone button. Phone menu displays.
3. Press Settings.
4. Press Advanced.
5. Press Vehicle Health Report.
6. Press Automatic Reports. The current setting is highlighted.
7. Press Set Auto Reports Off.
Perform the following to disable this feature for SYNC with MyFord Touch:
1. Start your vehicle and put it in park, not accessory mode.
2. Press Settings on the touchscreen to change your vehicle health report settings.
3. Press Vehicle.
4. Press Vehicle Health Report.
5. Press Off for Automatic Reminders, press your selection.

Courtesy of AllData

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