Owlcam recently launched “Crash Report,” a new feature that lets drivers tell their side of the story by giving them a tool to submit verified crash video and other information directly to insurance companies from the Owlcam app.
Three AAA-affiliated insurers – The Auto Club Group, Auto Club Enterprises and CSAA Insurance Group – are the first in the industry to link with Owlcam on Crash Report. Starting on Aug. 15, anyone insured by a participating AAA-affiliated insurer can use their Owlcam app to send a crash report directly to a AAA claims adjuster.
Owlcam is a smart dash camera with inside/outside HD video that records while the car is on and off. Owlcam automatically detects when an accident occurs, provides live operator emergency response services and instantly sends the accident footage to the user’s smartphone.
“Owlcam’s LTE connection protects users’ cars while off and parked with real-time video alerts and live view, so the video is always accessible on their phone,” the company noted in a press release.
For drivers, having verifiable video evidence is one of the most powerful ways to influence the outcome of a police report or insurance claim decision. By using Crash Report, drivers will have a fast and easy way to initiate a claim with video proof, all through the convenience of a smartphone app.
“When you’re in a crash, it can be traumatic and frustrating,” said Andy Hodge, CEO of Owlcam. “Claims can take weeks to process. Insurers don’t have the proof they need to defend you. With Owlcam and Crash Report, we’re helping drivers take control of starting the claims process to get better results, faster.”
In the confusion after a collision, collecting evidence and submitting a claim can be difficult and time-consuming. Owlcam’s app lets drivers collect information and verifiable video to tell their side of the story, save their crash information and decide when they’re going to submit.
Submitting a Crash Report
Owlcam automatically detects when an accident occurs. If the driver decides to create a Crash Report, they simply select “Crash Report” from the Owlcam app menu.
- The app leads the driver through a series of questions, so they have the information they need to start a claim.
- When complete, the driver can opt to submit the report directly to a participating AAA-affiliated insurer or receive the Crash Report as a PDF over email to forward to other insurers not yet integrated with Owlcam.
- All video evidence is hosted on a secure site that is available to only the Owlcam user and their insurer.
- The entire process to create a Crash Report takes less than five minutes.
“Video is a critical new tool to get claims resolved quickly and accurately. Owlcam has built a powerful platform for insurers to receive video evidence quickly from customers, and we’re excited to offer this innovation to our customers,” said Debbie Brackeen, chief strategy & innovation officer at CSAA Insurance Group, an AAA insurer. “Owlcam’s Crash Report video evidence will help us deliver a great claims experience and make sure our customers are heard.”
Owlcam is $349, which includes both the smart inside/outside HD dash camera and a one-year free trial of the Owlcam wireless LTE data plan. After the first year, the subscription is $99 a year or $9.99 a month. The wireless LTE data plan unlocks features such as emergency response services, real-time video alerts, live streaming and wireless video-history viewing.
“We have been excited by our early discussions and work with the Owlcam team,” said Erik Robinson, vice president – digital & head of ClubLabs, Auto Club Enterprises. “We believe this program will accelerate our work in leveraging advanced technology to bring innovative time-saving solutions to our members.”